Technology has changed the way the taxi business works. The traditional way of booking a cab has been replaced with the taxi booking apps. It has become simple for customers to hire a taxi using the mobile application without waiting for a long time. Taxi service providers with the help of a taxi app development can provide various facilities and services to offer a comfortable ride.
With the rise in competition, taxi app development service providers follow the specific process of app development that helps to reach fast to the market start generating profits. However, the design, features, and functionalities in an app should be unique to differentiate from competitors.
The taxi dispatch app is divided into three parts including an app for admin, driver, and passenger. The features are also different depending on the use and requirement. The taxi dispatch app should provide better communication between passengers and drivers to make the booking process simple. Easy communication and providing updates about the ride, fare, and route in a simple way helps taxi service provider to get in more customers.
The taxi service providers usually contact a mobile app development company for taxi app development from scratch. However, new app development can be a bit expensive. Hence, some of the taxi service providers are considering white label taxi app development that provides a chance to customize an app and rebrand it as per the need of the taxi business.
Below are some of the benefits of taxi app for the taxi service providers as well as customers
Time is the most important factor in the taxi business, as the delay in providing service can impact the image of the company. The taxi dispatch app ensures that the passenger knows exactly when the cab will arrive. Moreover, the mobile app notifies customers in case of any delay. The vehicle tracking facility provided to the customer also helps in estimating the time by when the cab will arrive. Keeping passengers informed about the ride helps to build trust and creates a good company image.
The taxi booking app provides cashless payment facility. The fare is calculated based on the distance traveled. The taxi booking app automatically generates a bill as soon as the passenger reaches the destination. The online payment service ensures that nothing extra is being charged by passengers. Moreover, some taxi dispatch apps also provide discounts and coupons on making payment online. This helps to retain the existing customers and attract new users.
The mobile app development company during the process of taxi app development focuses on adding features that can help customers to know the status of their ride after booking the cab. Hence, the real-time tracking feature helps passengers to track the location of the driver. This can help passengers to estimate the time of arrival. The driver can also track the exact location of the passenger after accepting the booking. Some apps provide a facility to share the location with family and friends to ensure the safety of the passenger. With real-time tracking, the admin can also track the location of the cab and help in the emergency situation.
The mobile app can suggest a better route to the drivers with very minimum or no traffic. As the passenger confirms the destination, the driver’s app finds the shortest route and suggest it on the map. Providing the map can help passengers as well as the driver to reach the correct destination.
Branding and Advertisement
Majority of the taxi dispatch systems are connected to social media sites. Maximum visibility on various social media sites can help taxi business to attract new customers. The rating and review option provided to the customer can help the business to create a positive image in the market. Taxi business using white label taxi appsare also providing a facility for customers to rate and review their ride. Some of the taxi booking apps are offering discounts and coupons online on the first ride to attract new customers. Increasing use of the smartphone is making the online advertisement more profitable for the business.
Taxi booking apps have made it easy to book a cab and enjoy the hassle-free ride. However, taxi service providers while developing an app should make sure that along with the passengers, drivers are also offered various facilities or features that can make the driving easy and profitable.
Ritesh Patil is the co-founder of Mobisoft Infotechthat helps startups and enterprises in mobile technology. He loves technology, especially mobile technology. He’s an avid blogger and writes on the mobile application. He works in a leading android development company with skilled android app developers that has developed innovative mobile applications across various fields such as Finance, Insurance, Health, Entertainment, Productivity, Social Causes, Education and many more and has bagged numerous awards for the same.