How to Choose the Right Data Recovery Partner

How to Choose the Right Data Recovery Partner

Data is big business. Even when you take online data out of the equation, most companies manage a frightening amount of data on a daily basis. From office documents to customer banking information, there is a lot that can go wrong if you don’t have effective contingency plans in place.

A data recovery partner is a fallback service every business needs to have on their side.

The Perils of Data Loss

Do not underestimate the ramifications of data loss. If you fail to take adequate care of personal information relating to customers or employees, you could be fined, or worse. You might even lose your business. Even in cases where non-confidential data is lost when a computer hard-drive fails, there are consequences if that data is not backed up. This is where a data recovery partner can save your bacon.

Here are a few things to consider before you choose your data recovery partner.

Does the Provider Support Small Businesses?

Some data recovery companies target large corporations with big IT budgets. Their prices are too expensive for small business and the cost of data recovery is, therefore, not cost effective. Bear this in mind when looking for a service partner. Ask the company if they support smaller businesses and whether they offer any discounts for companies operating in specific sectors, such as education or healthcare.

Can the Provider Recover Data from All Devices and Operating Systems?

You need to know that the data recovery provider can support you whatever device or operating system you have. Some providers specialize in specific operating systems, such as iOS whereas others cover all the bases. If you have a bespoke system, check whether the provider can accommodate your needs.

Does the Provider Have a Safe and Secure Work Environment?

A certified clean room is essential when performing repairs on damaged hard drives, dealing with RAID data recovery, and managing more advanced recoveries. A clean room ensures devices sustain no further damage during the recovery process. If you value your assets, check whether the provider has Class 10 ISO 4 Cleanroom certifications. If they don’t, speak to another provider.

How Long Has the Provider Been Operating?

Experience is always beneficial. The more years the provider has been operating, the more they know their stuff. This isn’t to say you should walk away from a relatively new provider, but if you can’t afford to take any chances on data recovery, it is advisable to choose a provider with plenty of industry experience.

Does the Provider Offer Customer Recommendations?

Ask the provider whether they can provide any customer testimonials or read reviews if there are any available. Happy customers are always happy to sing the praises of a provider, so if you can’t find any positive reviews and the company has been operating for many years, be suspicious.

It isn’t always easy finding a reputable provider, so take your time and ask the right questions. Some legwork now will pay dividends later.

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